Swift award:

• My Garage received the swift award in November 2008.
• The swift award is given to UK companies which provide excellent customer service. The criteria for receiving an award is quick, reliable and hassle-free service

RMIF Code of Practise:

• My Garage got accredited to the Motor Industry Code of Practise in September 2008 (The code of practise is drawn up by The Retail Motor Industry Federation)
• The Code of Practice for Service and Repair is an assurance of quality. Garages displaying the logo have committed to an open, fair and responsible way of doing business. The customer is guarantied:
  • honest and fair services
  • open and transparent pricing
  • work completed as agreed
  • invoices that match quoted prices
  • competent and conscientious staff
  • a straightforward, swift complaints procedure