Swift award:

• My Garage received the swift award in November 2008.
• The swift award is given to UK companies which provide excellent customer service. The criteria for receiving an award is quick, reliable and hassle-free service

 

Automotive Management Awards:

• My Garage received a silver AM award for best start up business on February 25th 2009.
• The criteria for winning are a cohesive strategy for growth, plus an innovative approach to retailing that makes the business stand out from the crowd. The judges will be looking for examples of success throughout the business and clear ideas and initiatives that offer something different.

 

RMIF Code of Practise:

• My Garage got accredited to the Motor Industry Code of Practise in September 2008 (The code of practise is drawn up by The Retail Motor Industry Federation)
• The Code of Practice for Service and Repair is an assurance of quality. Garages displaying the logo have committed to an open, fair and responsible way of doing business. The customer is guarantied:

• honest and fair services
• open and transparent pricing
• work completed as agreed
• invoices that match quoted prices
• competent and conscientious staff
• a straightforward, swift complaints procedure